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CY
NICOSIA
6 VASILI MICHAILIDI STR,
2015, STROVOLOS

TEL: +357 22463600
FAX: + 35722463563

GR
ATHENS
Piraeus Tower
2, AKTI POSIDONOS STR.
18531, PIREAS

TEL: +30 210 6565200
FAX: +30 210 6565219

MENA
DAMMAM – SAUDI ARABIA
ASH SHATI ASH SHARQI, 32414
BALHAMER BUSINESS GATE
FLOOR 12, OFFICE 1206

T +966 13 839 8680
T +966 13 839 8681

IT
Milan

TEL: +357 22463600

TECHNICAL SUPPORT

Our top-notch cybersecurity support services, designed to address our clients’ needs by providing flexibility and scalability, help organizations regardless of industry, size or complexity to make optimum choices under any circumstances, at any given time

Available from 08:00-18:00, Monday through Friday
(excluding Holidays):
ProtectU Standard Support

On 24/7 assistance:
Incident Response for addressing and managing a security breach or Denial of Service Attack, ClearSkies TDIR, Managed Services (MS), Security Operation Centers (SOCs)
ProtectU Premium Support

NIS2 Domain	Odyssey Technology/Service
Policies on risk analysis and information system security	- Cybersecurity Strategy Development - Security Policy Framework Development - Risk Assessment
Incident Handling	- Security Policy Framework Development - SIEM Platform + 24/7 SOC - Incident Response & Operational Recovery
Business Continuity (Backup, Disaster Recovery, Crisis Management)	- Security Policy Framework Development - Backup - Hardware for high availability - Data Loss Prevention (DLP) - Technology Resilience (TR)
Supply Chain Security (Relationship Management with Suppliers and Providers)	- Security Policy Framework Development - Penetration Testing - Vulnerability Scanning - Continuous Threat Exposure Management (CTEM)
Security in Network and Information Systems (Development, Maintenance, Vulnerability Handling)	- Security Policy Framework Development - Next Generation Firewall (NGFW) - Secure Access Service Edge (SASE) - Network Security & Architecture Design Audit - Network Segmentation - Penetration Testing - Vulnerability Scanning - Continuous Threat Exposure Management (CTEM)
Assessing Cybersecurity Risk-Management Effectiveness	- Security Policy Framework Development
Basic Cyber Hygiene Practices and Cybersecurity Training	- Information Security Awareness Platform - Information Security Awareness Training - Endpoint Security - Mobile Device Management (MDM) - Email Security - Patch Management
Cryptography and Encryption Policies	- Security Policy Framework Development - VPN - Password Manager - Database Auditing & Protection - Endpoint Security (including encryption)
Human Resources Security, Access Control, and Asset Management	- Security Policy Framework Development - Privileged Access Management (PAM) - Active Directory (AD) Services - Multi-Factor Authentication (MFA)
Multi-Factor Authentication and Emergency Communication Systems	- Security Policy Framework Development - Multi-Factor Authentication (MFA) - Secure Access Service Edge (SASE) - VPN

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